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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Very good
Very easy installation, literally 10 seconds after unpacking. Long battery life, free power bank. Convenient, full coverage throughout the entire territory where I was, even in places quite remote from large cities. Sufficiently high data transfer speed. Fast and good support from the company's staff. Of the disadvantages - the device menu is only in Japanese, the device heats up a lot during operation, in 12 days of use I had to reboot the device a couple of times, my iPhone did not automatically connect to the network when approaching the device.
Surprise to my daughter
It was a great experience, the wifi reached everywhere and was very fast, ifI go back to Japan I will get it again
Easy
During the whole day/vacation in touch without any problem.
super convenient and fast
Router helped us on our trip to Japan. it is very convenient that there is a power bank in case the router runs out.
Good service delivery and performance
The device was ready and available when we arrived at the hotel in Tokyo. Performance was good in terms of speed and coverage. Weak point only were the battery lasting for less than one day and SSID change a couple of times that forced to new wifi network reconnection (but it was easy...). Satisfied anyway with the product.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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